App and streaming service on Apple TV wont load

Great concept. Poor execution. Downloaded the app when the Apple TV app wouldnt load. Then the iPhone app just shows the orange opening screen and after awhile says the request has timed out. Closed it and reopened multiple times with the same results. Disappointing since this company is owned by Sony who should be able to get this technology to function more reliably.

CandiceT79 about Crackle - Movies & TV, v5.0